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Return & Refund Policy

Last updated: 2 July 2026

How An Viet Farm Co., Ltd handles returns and refunds for orders placed at madamhuongcoffee.com.

Eligibility

Items that are defective, incorrect, or damaged in transit can be returned within 7 days of delivery. For food-safety reasons, opened coffee cannot be returned unless it was faulty.

How to request

Contact 0901 176 220 or anvietfarm2022@gmail.com with your order code and photos. We reply within 1–2 business days.

Refunds

For prepaid (bank-transfer) orders, refunds are returned to the original account after we receive the goods back. Unpaid COD orders can be cancelled at no cost.

Contact

anvietfarm2022@gmail.com · 0901 176 220

Return & Refund Policy — Madam Hương Coffee